Is this Mont'Serrat hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mont'Serrat hotel?

Check-in time for Mont'Serrat hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mont'Serrat hotel have a swimming pool?

No, this Mont'Serrat hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Mont'Serrat hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mont'Serrat hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mont'Serrat hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mont'Serrat hotel?

Based on the information reported by the owner or manager, the Mont'Serrat hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mont'Serrat hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano | Hotel in Porto Alegre

| 8.0 (1014 Reviews) | 1 Bathroom

Mont'Serrat Hotel | Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano

Hotel in Mont'Serrat, Porto Alegre

Hotel with a restaurant, near Moinhos de Vento Park
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a conference center, self parking, and conference space are onsite.
Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano offers 172 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Towels

Toilet paper

Shower

Hair dryer

Soap

Free toiletries

Shampoo

Bedroom

Air conditioning

Blackout drapes/curtains

Bed sheets

Desk

Iron/ironing board

Laptop-compatible safe

Phone

Soundproofing

Breakfast

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: BRL 50 for adults and BRL 25 for children

Room service available

1 restaurant

1 bar

Minibar

Parking

Covered self parking on site (BRL 35 per day)

Limited onsite parking

Accessibility

Roll-in shower width (inches): 47

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Front entrance ramp

Well-lit path to entrance

Roll-in shower

Elevator door width (inches): 35

Activities

Golfing

Fitness center

Entertainment

Cable channels

32-inch LCD TV

General

Computer station

Meeting rooms

Conference center (3014 square feet of space)

Banquet hall

Elevator

Spanish

Portuguese

English

Communal living room

Smoke-free property

Guest Services

Laundry facilities

Soundproofed rooms

Luggage storage

24-hour front desk

Laundry facilities

Dry cleaning service

Daily housekeeping

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! one child 6 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately brl 50 for adults and brl 25 for children covered self parking fee: brl 35 per day pet fee: brl 63 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of brl 63 per pet, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Jose

Nov 2, 2025 04:04:24 AM

Review Score: 10

Summary: Good hotel

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Twin Room, 1 Double Bed Room Size: 269 square feet m² 1 Double Bed	General Ping - 8, Square feet - 269, Low bed height (centimeters) - 50, Number of bedrooms - 0, Doorbell/telephone notification, Wheelchair-width doorways, Raised toilet seat height (inches) - 24, Low desk height (inches) - 31, Square meters - 25, Grab bar - near toilet, Lowered locks/deadbolt, Doorway wheelchair width (inches) - 75, Low bed height (inches) - 20, Low-height bed, Low desk height (centimeters) - 80, Bed count minimum 1, Pet-friendly room, Number of living rooms 0, Grab bar - in shower, Raised toilet seat height (centimeters) - 60, Low-height counters/sink, Low-height desk, Raised toilet seat, Toilet grab bar height (centimeters) - 20, Wheelchair accessible, Number of bathrooms - 1, Toilet grab bar height (inches) - 8, Private bathroom, Low counters/sink height (inches) - 28, Shower grab bar height (inches) - 24, Low counters/sink height (centimeters) - 70, Doorway wheelchair width (centimeters) - 190, Bed count maximum 1, Shower grab bar height (centimeters) - 60
Standard Room Room Size: m² 2 Double Beds	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Deluxe Double Room Room Size: 323 square feet m² 1 Double Bed	General Pet-friendly room, Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Bathtub or shower, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Premium Room Room Size: 861 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Pets not allowed, Ping - 24, Square feet - 861, Number of bathrooms - 2, Separate dining area, Private bathroom, Square meters - 80, Bed count minimum 1, Bed count maximum 1, City view
Superior Twin Room, 2 Double Beds Room Size: 323 square feet m² 2 Double Beds	General Pet-friendly room, Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Square feet - 323, Bed count minimum 2, Bed count maximum 2
Classic Twin Room, 2 Twin Beds, Accessible Room Size: 291 square feet m² 2 Twin Beds	General Ping - 8, Pet-friendly room, Number of living rooms 0, Grab bar - in shower, Raised toilet seat height (centimeters) - 60, Number of bedrooms - 0, Raised toilet seat height (inches) - 24, Raised toilet seat, Square meters - 27, Toilet grab bar height (centimeters) - 20, Grab bar - near toilet, Wheelchair accessible, Number of bathrooms - 1, Toilet grab bar height (inches) - 8, Private bathroom, Shower grab bar height (inches) - 24, Square feet - 291, Bed count minimum 2, Shower grab bar height (centimeters) - 60, Bed count maximum 2
Classic Double Room Room Size: 291 square feet m² 1 Double Bed	General Ping - 8, Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 291, Square meters - 27, Bed count minimum 1, Bed count maximum 1
Classic Twin Room, 2 Twin Beds Room Size: 291 square feet m² 2 Twin Beds	General Ping - 8, Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 291, Square meters - 27, Bed count minimum 2, Bed count maximum 2